Insurance Claims and Reporting

Professional Leak Detection Reports for Insurance Claims

Sydney Underground provides insurance-ready leak detection and repair reports for homes, businesses, and strata properties across Sydney. Our licensed technicians specialise in non-destructive water and gas leak detection, offering clear, evidence-based documentation to support insurance assessments and repair claims.

We work closely with homeowners, plumbers, builders, property managers, and insurers to provide fast, detailed reports that help confirm the cause of leaks, estimate repair scope, and verify compliance with plumbing standards.

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Non Destructive

Detect leaks with zero damage to your property. Our advanced technology pinpoints issues without drilling, cutting, or creating a mess, saving you time and costly repairs.

Fast & Affordable

We deliver quick, accurate leak detection at competitive rates. Get same-day service and clear results that keep your project on schedule and within budget.

Residential & Commercial

Whether it’s a home, office, or industrial site, we provide reliable leak detection solutions tailored to your property type and specific plumbing systems.

Support for All Insurance Leak Claims

Our inspection and reporting services are suitable for:

Burst or leaking water and gas pipes
Roof, ceiling, and wall leaks
Bathroom, kitchen, and balcony leaks
Underground or concealed pipe failures
Moisture and mould damage reports
Stormwater and drainage system leaks
Fire service or mains pipe leaks

Whether you’re submitting a new claim or need to validate repairs, Sydney Underground provides accurate testing and professional documentation insurers trust.

What Our Inspection Includes

Our licensed technicians perform a full, non-invasive inspection using thermal imaging, acoustic listening, tracer gas detection, and moisture mapping to locate leaks with pinpoint accuracy.

We check all major plumbing and gas systems, including:

Water and gas supply lines for hidden or active leaks
Bathrooms, kitchens, and laundries for water ingress or drainage issues
Ceilings, walls, and slabs for moisture or pipe failures
Roofs, balconies, and gutters for waterproofing defects
Underground water or gas pipes and connections
Signs of damp, mould, or past water damage
Hot water systems

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Detailed Leak Detection Reports

Every report includes the key details insurers require for quick claim assessment:

Assessment

Pinpointing the leak source, extent, and type of damage

Cause Analysis

Determining how and why the leak occurred

Remedial Recommendations

Clear repair steps and preventive measures

Photos and Thermal Imaging

Visual evidence for documentation and verification

Compliance Notes

Confirmation of plumbing standards and repair quality

“

Fantastic service from start to finish. The team found a hidden leak under our bathroom floor without having to tear anything up. They explained everything clearly and had it repaired the same day. Highly recommend them to anyone dealing with mystery leaks!
Michael T.

“

We’ve used them for multiple jobs now, and they’ve never let us down. Their detection tools are spot-on, and they always provide clear reports that make our repair work so much easier. Fast, professional, and great trade pricing.
Daniel R.

“

I was dreading a huge plumbing bill, but these guys located the leak in minutes with no damage to my walls. The technician was polite, knowledgeable, and got everything sorted quickly. Really appreciate the honest pricing too.
Sarah K.

“

Professional, efficient, and genuinely easy to work with. They located several leaks across multiple units with minimal disruption to residents. Clear communication, transparent pricing, and excellent results.
Rebecca L.

“

After weeks of water bills skyrocketing, we finally called in the experts, best decision we made! They identified the issue underground and fixed it without any digging. Excellent service and communication throughout.
Lisa W.

“

Our business relies on fast, accurate detection to avoid costly downtime, and this team delivers every time. Their reports are detailed, their equipment is first-class, and they always show up when promised. Couldn’t ask for better support.
Paul M.

Work With Sydney’s Leak Detection Experts

If your insurance company needs confirmation of a water or gas leak, or you’ve been asked to provide a professional report before authorising repairs, Sydney Underground can help.

Call 0450 637 577 or email info@sydneyunderground.com.au to book an insurance inspection and report today.

Contact Us

Get in touch with our expert team for fast, accurate, and non-invasive leak detection. We service homes, businesses, and trades across Sydney with precision and care.

P: 0450 637 577

E: info@sydneyunderground.com.au

We’re here to help you detect and repair leaks before they cause damage — no drilling, no mess, no stress.

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Please complete the form to submit an enquiry.